Purple Flying Elephant is a service offering provided by Boicevox Pty Ltd (ABN: 19 679 075 113), based in Australia. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth).

By accessing or using our website or services, you consent to the terms outlined in this Privacy Policy.

1. Who We Are

Purple Flying Elephant operates as a brand under Boicevox Pty Ltd. All data collection and processing activities are managed by Boicevox Pty Ltd as the controlling entity. References to “we”, “us”, or “our” in this policy refer to Boicevox Pty Ltd.

2. What Information We Collect

We may collect the following types of personal information when you use our website, engage with our services or communicate with us:

- Full name and contact details (email address, phone number)

- Company name and job title

- Project-related information you choose to provide

- Technical information such as IP address, browser type, pages visited and usage data (via cookies or analytics tools)

- Payment or billing details (where applicable)

3. How We Collect Information

We collect personal information via:

- Website contact forms

- Discovery call bookings or service enquiries

- Direct communication via email or phone

- Analytics tools (such as Google Analytics or Hotjar)

- Third-party integrations (e.g. CRM tools, scheduling tools)

4. Why We Collect Your Information

We collect, hold, and use your information to:

- Communicate with you about your enquiry or project

- Deliver our consulting services

- Manage billing, invoicing and client records

- Improve our website performance and user experience

- Comply with legal obligations

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

- Third-party service providers (e.g. payment gateways, CRMs, email marketing tools)

- Legal or regulatory authorities when required by law

- Contractors or team members delivering services on behalf of Boicevox Pty Ltd

All third parties are required to handle your information in accordance with this policy and relevant data protection laws.

6. Data Security

We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Data is stored in secure systems with access restricted to authorised personnel.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge this risk when using our services.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes it was collected for, including any legal or reporting requirements. We securely delete or anonymise data when it is no longer needed.

8. Your Rights

You have the right to:

- Request access to the personal data we hold about you

- Request corrections or updates to your data

- Request deletion of your data (subject to legal and operational requirements)

- Withdraw consent (if consent was the legal basis for processing)

To exercise any of the above rights, please contact us using the details below.

9. Cookies & Website Tracking

Our website uses cookies and tracking tools to improve functionality and analyse performance. You can manage your cookie preferences via your browser settings. Some features may not work properly if cookies are disabled.

10. International Transfers

We primarily operate in Australia. However, some of our service providers may store or process data in other countries. Where applicable, we ensure that any data transferred outside of Australia is protected by appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Boicevox Pty Ltd trading as Purple Flying Elephant

[email protected]

81-83 Campbell St, Surry Hills NSW 2010